NovaCloud-Hosting - Notice history

Traffic levels have returned to normal and we are monitoring the situation.

This incident has been resolved. There have been no further outages except for the 5-minutes when the incident started.

All servers are back online. If you still experience any problems, please create a ticket so our team can resolve your issue.

All Servers are currently starting up and should be reachable within the next 5 minutes. We are currently further investigating the cause for this incident.

Starting from 21:43 there were massive carpet bombing ddos attacks against our customers/our infrastructure which resulted in - even due to multiple large capacity upgrades during the last weeks and months - sporadic packetloss. Attacks reached around 5 Tbit/s in peak traffic distributed across our network PoPs in NL and DE (Frankfurt). We are aware of this situation and immediately started to work on countermeasures, which were applied after ~22:00.

We are further checking options to fully resolve this, but we also need to say that this are attack sizes which we have not seen before like this. These attacks are probably related to the Aisuru botnet which is currently targeting multiple companies and is reaching bandwidths not seen like this before.

We are actively monitoring the situation and thank you in advance for your understanding!