NovaCloud-Hosting - EPYC-01-VHOST Memory Replacement – Maintenance details

All systems operational

EPYC-01-VHOST Memory Replacement

Completed
Scheduled for 15 June, 2026 at 7:00 AM – 10:17 AMUTC

Affects

SkyLink Data Center

Under maintenance from 7:00 AM to 10:17 AM

VPS Hypervisor EYG1

Under maintenance from 7:00 AM to 10:17 AM

EPYC-01-VHOST

Under maintenance from 7:00 AM to 10:17 AM

Updates
  • Completed
    15 June, 2026 at 10:17 AMUTC
    Completed
    15 June, 2026 at 10:17 AMUTC

    All VPS are online since 11:43 UTC. If you still experience issues, please immediately create a ticket or send an email to support@novacloud-hosting.com.

    We apologize for any inconvenience caused by this maintenance and thank for your continued trust in our services.

  • Update
    15 June, 2026 at 9:34 AMUTC
    Update
    15 June, 2026 at 9:34 AMUTC

    The maintenance is now complete and all VPS are gradually starting up. We expect all VPS to be available in around 5-15 minutes and will provide an update.

  • Update
    15 June, 2026 at 8:56 AMUTC
    Update
    15 June, 2026 at 8:56 AMUTC

    We are now starting with the replacement of the defective hardware and will shutdown all VMs on the hostsystem.

  • In progress
    15 June, 2026 at 7:00 AMUTC
    In progress
    15 June, 2026 at 7:00 AMUTC
    Maintenance is now in progress
  • Update
    12 June, 2026 at 4:23 PMUTC
    Update
    12 June, 2026 at 4:23 PMUTC

    We have to postpone the planned maintenance to 15.06.2026 between 9:00-13 UTC. Thanks for your understanding.

  • Planned
    11 June, 2026 at 10:46 PMUTC
    Planned
    11 June, 2026 at 10:46 PMUTC

    Emergency Maintenance

    We will perform an emergency maintenance on EPYC-01-VHOST to replace multiple defective memory modules.

    During the previous incident, one faulty memory module was successfully disabled during the reboot process. However, we have since identified an additional defective module that was not automatically disabled and is continuing to generate memory errors. While the system is currently operational, it cannot be considered fully stable in its current state.

    To prevent an unexpected outage and ensure long-term stability, we have decided to replace the affected hardware as soon as possible.

    Schedule

    We are currently planning to perform the maintenance on 13 June 2026 between 9:00 and 12:00 CEST.

    Expected Impact

    • Temporary service interruption of all Premium VPS (AMD EPYC VPS) during the maintenance window

    • Expected maintenance duration: up to 30 minutes

    • Services will automatically resume once the replacement has been completed

    We apologize for the short notice and any inconvenience this emergency maintenance may cause.