NovaCloud-Hosting - Planned Network Maintenance on 24.04.2026 at EYG1 – Maintenance details

Scheduled Maintenance – EYG1 Upstream Connectivity

Our upstream provider at the EYG1 location has announced short-notice maintenance affecting a transport link to Amsterdam. This maintenance is required to improve long-term network stability.

Time window:
April 24, 2026, 00:00 – 06:00 (UTC+2, CEST)
Expected impact duration: ~2–3 hours within this window

Expected impact:
During the maintenance, you may experience:

• Increased latency

• Packet loss

• Reduced bandwidth availability

To mitigate impact, traffic will be partially rerouted via our Frankfurt PoP.

Background:
A similar maintenance took place on March 20, 2026. While we understand the inconvenience, these measures are necessary to improve upstream stability.

We are currently finalizing a new redundant network PoP in Düsseldorf (Digital Realty), including a dedicated dark fiber connection. Once operational (planned for May 2026), this will eliminate the impact of similar upstream maintenance events in the future.

We apologize for any inconvenience caused and appreciate your understanding.