NovaCloud-Hosting - FFM2 network outage – Incident details

All systems operational

FFM2 network outage

Monitoring
Operational
Started about 13 hours ago

Affected

FFM2 IP-Transit

Major outage from 5:20 PM to 5:27 PM, Operational from 5:27 PM to 12:00 AM

Router01-FFM2

Major outage from 5:20 PM to 5:27 PM, Operational from 5:27 PM to 12:00 AM

Router02-FFM1

Major outage from 5:20 PM to 5:27 PM, Operational from 5:27 PM to 12:00 AM

FFM2 Datacenter (NTT-FRA1)

Major outage from 5:20 PM to 5:27 PM, Operational from 5:27 PM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    An unexpected network outage has occurred following scheduled maintenance. Our team is actively working to restore connectivity as quickly as possible.

    We apologize for the disruption and appreciate your patience.

  • Investigating
    UTC
    Investigating