NovaCloud-Hosting - Network outage FFM2 – Incident details

All systems operational

Network outage FFM2

Resolved
Major outage
Started 3 months agoLasted about 2 hours

Affected

Control Panel

Major outage from 10:06 PM to 11:07 PM, Partial outage from 10:06 PM to 12:06 AM

Game-Panel

Major outage from 10:06 PM to 11:07 PM, Partial outage from 11:07 PM to 12:06 AM

Dedicated-Server Management

Partial outage from 10:06 PM to 12:06 AM

FFM2 IP-Transit

Major outage from 10:06 PM to 11:07 PM, Partial outage from 11:07 PM to 12:06 AM

Router01-FFM2

Major outage from 10:06 PM to 11:07 PM, Partial outage from 11:07 PM to 12:06 AM

Router02-FFM1

Major outage from 10:06 PM to 11:07 PM, Partial outage from 11:07 PM to 12:06 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The DDoS Attack is now being Mitigated and network reachability is normal again. We are actively monitoring the situation.

  • Identified
    UTC
    Identified

    Our network has received a DDoS Attack on one of our unprotected subnets. We have taken measures to mitigate the DDoS Attack and are continously working on the issue.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.