NovaCloud-Hosting - Planned Network Maintenance on 24.04.2026 at EYG1 – Maintenance details

All systems operational

Planned Network Maintenance on 24.04.2026 at EYG1

Completed
Scheduled for 23 April, 2026 at 10:00 PM –  24 April, 2026 at 1:00 AMUTC

Affects

Dashboard

Under maintenance from 10:00 PM to 1:00 AM

Control Panel

Under maintenance from 10:00 PM to 1:00 AM

Dedicated-Server Management

Under maintenance from 10:00 PM to 1:00 AM

SkyLink Data Center

Under maintenance from 10:00 PM to 1:00 AM

Game-Cloud Infrastructure

Under maintenance from 10:00 PM to 1:00 AM

Game-DB-01-FFM1

Under maintenance from 10:00 PM to 1:00 AM

Updates
  • Completed
    24 April, 2026 at 1:00 AMUTC
    Completed
    24 April, 2026 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progress
    23 April, 2026 at 10:00 PMUTC
    In progress
    23 April, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    23 April, 2026 at 10:00 PMUTC
    Planned
    23 April, 2026 at 10:00 PMUTC

    Scheduled Maintenance – EYG1 Upstream Connectivity

    Our upstream provider at the EYG1 location has announced short-notice maintenance affecting a transport link to Amsterdam. This maintenance is required to improve long-term network stability.

    Time window:
    April 24, 2026, 00:00 – 06:00 (UTC+2, CEST)
    Expected impact duration: ~2–3 hours within this window

    Expected impact:
    During the maintenance, you may experience:

    • Increased latency

    • Packet loss

    • Reduced bandwidth availability

    To mitigate impact, traffic will be partially rerouted via our Frankfurt PoP.

    Background:
    A similar maintenance took place on March 20, 2026. While we understand the inconvenience, these measures are necessary to improve upstream stability.

    We are currently finalizing a new redundant network PoP in Düsseldorf (Digital Realty), including a dedicated dark fiber connection. Once operational (planned for May 2026), this will eliminate the impact of similar upstream maintenance events in the future.

    We apologize for any inconvenience caused and appreciate your understanding.