we are writing to inform you about a planned migration of our infrastructure from FFM1 to FFM2. The new site is NTT FRA1 in Frankfurt.
Time window / validity:
10.05.2026, 10:00–14:00 CEST (UTC+2)
We typically expect the downtime itself to take about 15–30 minutes. Unforeseen issues may extend the window to up to ~3 hours in rare cases. If longer impact occurs, it will not be one continuous outage for the full duration: we may temporarily re-announce traffic at FFM1 until stable. The service may remain intermittently reachable. We pre-test the migration; edge cases may still occur that cannot be fully covered in advance.
Impact:
The following services are affected within the scope of this migration:
IP transit services
High-End DE VPS
All other services outside this migration are not affected.
Background (brief):
We have planned and built out the new location over the past months. The goal is more headroom for future expansion and additional services. Dedicated servers are already available; VPS at this site will follow shortly. NTT FRA1 is centrally located in Frankfurt and offers comparable certifications to e.g. Equinix FRA7. We will continue to expand our traffic mix and plan to offer permanent PletX protection as a premium option for demanding workloads.
IP transit traffic changes (after the migration completes):
Latency: Globally, latency is broadly comparable to before; some destinations see lower latency thanks to quality routing in the upstream mix.
Action required: None, unless you are experiencing any issues after the maintenance has been ended. In this case, immediately create a support ticket so our team can resolve the issue quickly.
For questions, please contact our support team as usual.
